A six-year-old child was “incorrectly boarded” by Spirit Airlines employees, putting him on the wrong flight.
Casper was traveling from Philadelphia to Fort Myers, Florida, to see his grandma.
But after being put on the incorrect plane by accident, he wound up in Orlando, which is four hours away by phone.
While Spirit Airlines expressed regret and offered to pay his grandmother’s bill for driving to pick up Casper, Maria Ramos is curious as to why this occurred.
On Thursday, Casper was flying on a trip to see his grandmother from Philadelphia International Airport to Southwest Florida International Airport in Fort Myers.
However, he was placed on an aircraft bound for Orlando, evoking a scene from the movie Home Alone 2, in which Kevin is mistakenly placed on an incorrect airplane, stranding him hundreds of kilometers from his relatives.
Panic struck for Ms. Ramos when the plane she was scheduled to be on, carrying her grandson, crashed.
“I sprinted inside the aircraft to ask the flight attendant, ‘Where’s my grandson?'” Did you receive him at Philadelphia? Ms. Ramos said to the Fort Myers television station WINK-TV.
“No, I had no kids with me,” the flight attendant allegedly remarked to her.
Luckily, the quick-witted youngster called his grandmother as soon as he arrived in Orlando. Driving from Fort Myers, Ms. Ramos picked up her grandson.
“I want them to call me [and] let me know how my grandson ended up in Orlando,” said Ms. Ramos.
“How did that come to pass? Was he able to exit the aircraft? By himself, did he jump onto the incorrect plane?”
“We take the safety and responsibility of transporting all of our guests seriously and are conducting an internal investigation,” Spirit Airlines stated in a statement after expressing regret. We are sorry for the encounter we had with the family.”
Although these accidents are rare, unaccompanied adolescents and other passengers have experienced flight inaccuracies in the past.
Two separate unaccompanied girls were booked on the incorrect Continental Express flights in 2009. The airline attributed the error to “staff miscommunication.”
Additionally, a youngster who was meant to be traveling to Sweden in 2019 was placed on a United Airlines flight that was bound for Germany.
